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Terms Of Use

Terms Of Use

1. Introduction Welcome to BHK.ae (“BHK.ae,” “we,” “our,” or “us”). These Terms of Use govern your access to and use of our website, products, services, and related online features. BHK.ae operates from Dubai, United Arab Emirates (UAE), and offers mobile phones and other electronic products, including smartphones, tablets, laptops, accessories, and related devices. By accessing or using our website, placing an order, or using our services, you agree to these Terms of Use and our applicable policies. If you do not agree with these terms, please discontinue use of our website. These terms should be read together with our Privacy Policy, Terms of Sale, Shipping and Delivery Policy, Return and Refund Policy, and Warranty Policy, where applicable. 2. About BHK.ae BHK.ae provides an online platform for customers to explore available products, review product information, place orders, and contact us regarding purchases. We offer wholesale and retail sales, subject to product availability and the applicable conditions of each sale. We reserve the right to update our website, introduce new features, change product listings, or discontinue services when reasonably necessary. 3. Eligibility and Customer Information By using BHK.ae, you confirm that you are legally capable of entering into a binding agreement under applicable law. You agree to provide accurate, complete, and up-to-date information when placing an order or contacting us. This may include your name, telephone number, delivery address, and other information reasonably required to process your purchase. We may contact you to verify order details, delivery information, or payment arrangements before confirming an order. 4. Customer Accounts and Security If our website allows you to create an account, you are responsible for maintaining the confidentiality of your login details and for activities carried out through your account. You should notify us promptly if you suspect unauthorized access to your account. We reserve the right to restrict or suspend accounts where there is reasonable evidence of fraud, misuse, unauthorized access, or a violation of these terms, subject to applicable law. 5. Product Information and Availability We make reasonable efforts to display accurate product descriptions, images, specifications, prices, and availability. Please note the following: - Product colors and appearance may vary slightly depending on your screen or device. - Specifications, storage capacity, model numbers, regional versions, and included accessories may differ by product. - Used, refurbished, and pre-owned devices may show signs of previous use or have varying battery health and cosmetic condition. - Product condition, warranty coverage, and included accessories should be checked in the individual product listing. - Products are subject to availability, and displaying a product on our website does not guarantee that it remains in stock. If a significant listing error or stock issue affects your order, we may contact you to discuss the available options, including cancellation and any applicable refund. 6. Prices and Payments Prices and applicable charges will be displayed on the relevant product or checkout page. We reserve the right to correct genuine pricing errors and update prices for future orders. Changes will not remove rights you already have under applicable law. Available payment methods may include cash on delivery (COD) and other payment options displayed on our website. For COD orders, customers must pay the applicable amount when the order is delivered, in accordance with the checkout terms. If inspection before payment is offered, the permitted inspection conditions will be explained to the customer. Any applicable delivery fees or additional charges will be communicated before an order is finalized. 7. Orders and Order Confirmation Submitting an order is a request to purchase the selected products. An order may require confirmation by BHK.ae before it is accepted for fulfillment. We may contact customers to verify availability, product details, delivery information, or suspected fraudulent activity. Where we cannot fulfill an order, we will notify the customer and arrange any refund due for amounts already paid, in accordance with applicable law and our relevant policies. Customers should review their order details carefully before submission and contact us promptly if corrections are needed. 8. Shipping and Delivery BHK.ae offers delivery according to the coverage and conditions stated on our website or communicated during checkout. Estimated delivery times are provided as a guide and may vary due to the delivery location, courier operations, public holidays, weather, or other circumstances beyond our reasonable control. Customers are responsible for providing a correct delivery address and reachable contact number. Please refer to our Shipping and Delivery Policy for further details about delivery coverage, delivery times, charges, and order tracking. 9. Returns, Refunds and Exchanges Returns, refunds, and exchanges are handled in accordance with our Return and Refund Policy and applicable UAE consumer protection requirements. Eligibility may depend on the product category, condition, reported issue, time elapsed since delivery, and applicable legal rights. Customers should contact BHK.ae promptly if a product arrives damaged, defective, incorrect, or materially different from its description. Please do not assume that every product is eligible for return or that all sales are final. The applicable policy and mandatory legal rights will determine the available remedies. 10. Product Warranty Warranty coverage varies by product and may depend on the specific warranty stated in the product listing or provided with the purchase. Where a BHK.ae warranty is offered, its duration, scope, exclusions, and claim procedure will be described in the applicable warranty terms. Manufacturer warranties may vary by model, product condition, and country or region of origin. Customers should review the product listing for details. Nothing in these terms excludes any consumer rights or remedies that cannot legally be excluded under applicable UAE law. 11. Acceptable Use of the Website You agree to use BHK.ae lawfully and responsibly. You must not: - Use our website for fraudulent, unlawful, or deceptive activities. - Provide knowingly false order or contact information. - Attempt to gain unauthorized access to our systems, accounts, or data. - Interfere with website functionality or attempt to damage its security. - Upload malicious software or harmful code. - Copy or misuse website content in a manner that infringes intellectual property rights. - Use our website to harass, threaten, or harm other people. - Engage in conduct that unlawfully disrupts our business or other customers' use of the website. We may take reasonable action to investigate suspected misuse and protect our customers, business, and systems, subject to applicable law. 12. Intellectual Property Rights Unless otherwise stated, the content published on BHK.ae, including its branding, logos, text, graphics, website design, and original images, is owned by or lawfully licensed to the relevant rights holder. You may browse the website and use its content for personal, non-commercial purposes related to your purchases. You must not reproduce, distribute, modify, commercially exploit, or republish protected content without prior permission from the relevant rights holder, except where permitted by law. Third-party product names, trademarks, and logos belong to their respective owners. Their appearance on our website does not necessarily indicate sponsorship or affiliation. 13. Third-Party Services and Links Our website may contain links to third-party websites, payment services, delivery providers, or other external services. These third parties operate under their own terms and privacy policies. Unless required by applicable law, BHK.ae is not responsible for the independent content or practices of external websites. The inclusion of a third-party link does not automatically mean that BHK.ae endorses that service. 14. Privacy and Personal Information We may collect and process customer information to operate our website, process orders, arrange deliveries, respond to inquiries, prevent fraud, and meet legal obligations. Our collection, use, retention, and disclosure of personal information are explained in our Privacy Policy and are subject to applicable data protection laws. Please review our Privacy Policy to understand how your information is handled. 15. Limitation of Liability To the extent permitted by applicable law, BHK.ae will not be responsible for losses arising solely from circumstances beyond our reasonable control, unauthorized use of customer accounts caused by the customer's failure to protect their credentials, or temporary website interruptions that we could not reasonably prevent. Nothing in these terms excludes or limits liability for fraud, willful misconduct, or any other liability that cannot legally be excluded or limited under applicable law. Nothing in this section removes mandatory consumer rights relating to defective products, inaccurate product descriptions, refunds, warranties, or other protections provided by applicable law. 16. Suspension and Termination We may restrict access to our website or suspend an account where reasonably necessary to protect the security of our systems, investigate suspected fraud, address unlawful activity, or enforce these terms. Where appropriate and legally permitted, we may notify the affected customer and provide information about the reason for the restriction. Suspension or termination does not remove any rights or obligations that arose before the relevant action, including applicable refund obligations or consumer rights. 17. Changes to These Terms We may update these Terms of Use from time to time to reflect changes to our business, website, services, or applicable legal requirements. The revised version will be published on BHK.ae with an updated revision date. Changes will apply as permitted by applicable law. Where required, we will obtain any necessary consent or provide appropriate notice. 18. Governing Law and Disputes These Terms of Use are intended to operate in accordance with the applicable laws of the United Arab Emirates. If you have a concern about a purchase or our services, please contact us first so that we can attempt to resolve the matter. Any dispute will be handled by the competent courts or other dispute-resolution body determined under applicable law. Nothing in these terms prevents a consumer from exercising mandatory rights available under UAE law. 19. Contact Information For questions about these Terms of Use, orders, products, or our services, please contact us: - Website: https://bhk.ae - Email: info@bhk.ae - Call / WhatsApp: +971588676776 - Business location: Dubai, United Arab Emirates We will make reasonable efforts to respond to customer inquiries as soon as practicable. 20. Updates and Effective Date Last updated: 10 October 2026 These Terms of Use apply to the use of the BHK.ae website, subject to applicable law and any more specific terms that apply to an individual purchase.

Terms Of Use

1. Introduction Welcome to BHK.ae (“BHK.ae,” “we,” “our,” or “us”). These Terms of Use govern your access to and use of our website, products, services, and related online features. BHK.ae operates from Dubai, United Arab Emirates (UAE), and offers mobile phones and other electronic products, including smartphones, tablets, laptops, accessories, and related devices. By accessing or using our website, placing an order, or using our services, you agree to these Terms of Use and our applicable policies. If you do not agree with these terms, please discontinue use of our website. These terms should be read together with our Privacy Policy, Terms of Sale, Shipping and Delivery Policy, Return and Refund Policy, and Warranty Policy, where applicable. 2. About BHK.ae BHK.ae provides an online platform for customers to explore available products, review product information, place orders, and contact us regarding purchases. We offer wholesale and retail sales, subject to product availability and the applicable conditions of each sale. We reserve the right to update our website, introduce new features, change product listings, or discontinue services when reasonably necessary. 3. Eligibility and Customer Information By using BHK.ae, you confirm that you are legally capable of entering into a binding agreement under applicable law. You agree to provide accurate, complete, and up-to-date information when placing an order or contacting us. This may include your name, telephone number, delivery address, and other information reasonably required to process your purchase. We may contact you to verify order details, delivery information, or payment arrangements before confirming an order. 4. Customer Accounts and Security If our website allows you to create an account, you are responsible for maintaining the confidentiality of your login details and for activities carried out through your account. You should notify us promptly if you suspect unauthorized access to your account. We reserve the right to restrict or suspend accounts where there is reasonable evidence of fraud, misuse, unauthorized access, or a violation of these terms, subject to applicable law. 5. Product Information and Availability We make reasonable efforts to display accurate product descriptions, images, specifications, prices, and availability. Please note the following: - Product colors and appearance may vary slightly depending on your screen or device. - Specifications, storage capacity, model numbers, regional versions, and included accessories may differ by product. - Used, refurbished, and pre-owned devices may show signs of previous use or have varying battery health and cosmetic condition. - Product condition, warranty coverage, and included accessories should be checked in the individual product listing. - Products are subject to availability, and displaying a product on our website does not guarantee that it remains in stock. If a significant listing error or stock issue affects your order, we may contact you to discuss the available options, including cancellation and any applicable refund. 6. Prices and Payments Prices and applicable charges will be displayed on the relevant product or checkout page. We reserve the right to correct genuine pricing errors and update prices for future orders. Changes will not remove rights you already have under applicable law. Available payment methods may include cash on delivery (COD) and other payment options displayed on our website. For COD orders, customers must pay the applicable amount when the order is delivered, in accordance with the checkout terms. If inspection before payment is offered, the permitted inspection conditions will be explained to the customer. Any applicable delivery fees or additional charges will be communicated before an order is finalized. 7. Orders and Order Confirmation Submitting an order is a request to purchase the selected products. An order may require confirmation by BHK.ae before it is accepted for fulfillment. We may contact customers to verify availability, product details, delivery information, or suspected fraudulent activity. Where we cannot fulfill an order, we will notify the customer and arrange any refund due for amounts already paid, in accordance with applicable law and our relevant policies. Customers should review their order details carefully before submission and contact us promptly if corrections are needed. 8. Shipping and Delivery BHK.ae offers delivery according to the coverage and conditions stated on our website or communicated during checkout. Estimated delivery times are provided as a guide and may vary due to the delivery location, courier operations, public holidays, weather, or other circumstances beyond our reasonable control. Customers are responsible for providing a correct delivery address and reachable contact number. Please refer to our Shipping and Delivery Policy for further details about delivery coverage, delivery times, charges, and order tracking. 9. Returns, Refunds and Exchanges Returns, refunds, and exchanges are handled in accordance with our Return and Refund Policy and applicable UAE consumer protection requirements. Eligibility may depend on the product category, condition, reported issue, time elapsed since delivery, and applicable legal rights. Customers should contact BHK.ae promptly if a product arrives damaged, defective, incorrect, or materially different from its description. Please do not assume that every product is eligible for return or that all sales are final. The applicable policy and mandatory legal rights will determine the available remedies. 10. Product Warranty Warranty coverage varies by product and may depend on the specific warranty stated in the product listing or provided with the purchase. Where a BHK.ae warranty is offered, its duration, scope, exclusions, and claim procedure will be described in the applicable warranty terms. Manufacturer warranties may vary by model, product condition, and country or region of origin. Customers should review the product listing for details. Nothing in these terms excludes any consumer rights or remedies that cannot legally be excluded under applicable UAE law. 11. Acceptable Use of the Website You agree to use BHK.ae lawfully and responsibly. You must not: - Use our website for fraudulent, unlawful, or deceptive activities. - Provide knowingly false order or contact information. - Attempt to gain unauthorized access to our systems, accounts, or data. - Interfere with website functionality or attempt to damage its security. - Upload malicious software or harmful code. - Copy or misuse website content in a manner that infringes intellectual property rights. - Use our website to harass, threaten, or harm other people. - Engage in conduct that unlawfully disrupts our business or other customers' use of the website. We may take reasonable action to investigate suspected misuse and protect our customers, business, and systems, subject to applicable law. 12. Intellectual Property Rights Unless otherwise stated, the content published on BHK.ae, including its branding, logos, text, graphics, website design, and original images, is owned by or lawfully licensed to the relevant rights holder. You may browse the website and use its content for personal, non-commercial purposes related to your purchases. You must not reproduce, distribute, modify, commercially exploit, or republish protected content without prior permission from the relevant rights holder, except where permitted by law. Third-party product names, trademarks, and logos belong to their respective owners. Their appearance on our website does not necessarily indicate sponsorship or affiliation. 13. Third-Party Services and Links Our website may contain links to third-party websites, payment services, delivery providers, or other external services. These third parties operate under their own terms and privacy policies. Unless required by applicable law, BHK.ae is not responsible for the independent content or practices of external websites. The inclusion of a third-party link does not automatically mean that BHK.ae endorses that service. 14. Privacy and Personal Information We may collect and process customer information to operate our website, process orders, arrange deliveries, respond to inquiries, prevent fraud, and meet legal obligations. Our collection, use, retention, and disclosure of personal information are explained in our Privacy Policy and are subject to applicable data protection laws. Please review our Privacy Policy to understand how your information is handled. 15. Limitation of Liability To the extent permitted by applicable law, BHK.ae will not be responsible for losses arising solely from circumstances beyond our reasonable control, unauthorized use of customer accounts caused by the customer's failure to protect their credentials, or temporary website interruptions that we could not reasonably prevent. Nothing in these terms excludes or limits liability for fraud, willful misconduct, or any other liability that cannot legally be excluded or limited under applicable law. Nothing in this section removes mandatory consumer rights relating to defective products, inaccurate product descriptions, refunds, warranties, or other protections provided by applicable law. 16. Suspension and Termination We may restrict access to our website or suspend an account where reasonably necessary to protect the security of our systems, investigate suspected fraud, address unlawful activity, or enforce these terms. Where appropriate and legally permitted, we may notify the affected customer and provide information about the reason for the restriction. Suspension or termination does not remove any rights or obligations that arose before the relevant action, including applicable refund obligations or consumer rights. 17. Changes to These Terms We may update these Terms of Use from time to time to reflect changes to our business, website, services, or applicable legal requirements. The revised version will be published on BHK.ae with an updated revision date. Changes will apply as permitted by applicable law. Where required, we will obtain any necessary consent or provide appropriate notice. 18. Governing Law and Disputes These Terms of Use are intended to operate in accordance with the applicable laws of the United Arab Emirates. If you have a concern about a purchase or our services, please contact us first so that we can attempt to resolve the matter. Any dispute will be handled by the competent courts or other dispute-resolution body determined under applicable law. Nothing in these terms prevents a consumer from exercising mandatory rights available under UAE law. 19. Contact Information For questions about these Terms of Use, orders, products, or our services, please contact us: - Website: https://bhk.ae - Email: info@bhk.ae - Call / WhatsApp: +971588676776 - Business location: Dubai, United Arab Emirates We will make reasonable efforts to respond to customer inquiries as soon as practicable. 20. Updates and Effective Date Last updated: 10 October 2026 These Terms of Use apply to the use of the BHK.ae website, subject to applicable law and any more specific terms that apply to an individual purchase.

1. Introduction

Welcome to BHK.ae (“BHK.ae,” “we,” “our,” or “us”). These Terms of Use govern your access to and use of our website, products, services, and related online features.

BHK.ae operates from Dubai, United Arab Emirates (UAE), and offers mobile phones and other electronic products, including smartphones, tablets, laptops, accessories, and related devices.

By accessing or using our website, placing an order, or using our services, you agree to these Terms of Use and our applicable policies. If you do not agree with these terms, please discontinue use of our website.

These terms should be read together with our Privacy Policy, Terms of Sale, Shipping and Delivery Policy, Return and Refund Policy, and Warranty Policy, where applicable.

2. About BHK.ae

BHK.ae provides an online platform for customers to explore available products, review product information, place orders, and contact us regarding purchases.

We offer wholesale and retail sales, subject to product availability and the applicable conditions of each sale.

We reserve the right to update our website, introduce new features, change product listings, or discontinue services when reasonably necessary.

3. Eligibility and Customer Information

By using BHK.ae, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to provide accurate, complete, and up-to-date information when placing an order or contacting us. This may include your name, telephone number, delivery address, and other information reasonably required to process your purchase.

We may contact you to verify order details, delivery information, or payment arrangements before confirming an order.

4. Customer Accounts and Security

If our website allows you to create an account, you are responsible for maintaining the confidentiality of your login details and for activities carried out through your account.

You should notify us promptly if you suspect unauthorized access to your account.

We reserve the right to restrict or suspend accounts where there is reasonable evidence of fraud, misuse, unauthorized access, or a violation of these terms, subject to applicable law.

5. Product Information and Availability

We make reasonable efforts to display accurate product descriptions, images, specifications, prices, and availability.

Please note the following:

- Product colors and appearance may vary slightly depending on your screen or device.

- Specifications, storage capacity, model numbers, regional versions, and included accessories may differ by product.

- Used, refurbished, and pre-owned devices may show signs of previous use or have varying battery health and cosmetic condition.

- Product condition, warranty coverage, and included accessories should be checked in the individual product listing.

- Products are subject to availability, and displaying a product on our website does not guarantee that it remains in stock.

If a significant listing error or stock issue affects your order, we may contact you to discuss the available options, including cancellation and any applicable refund.

6. Prices and Payments

Prices and applicable charges will be displayed on the relevant product or checkout page.

We reserve the right to correct genuine pricing errors and update prices for future orders. Changes will not remove rights you already have under applicable law.

Available payment methods may include cash on delivery (COD) and other payment options displayed on our website.

For COD orders, customers must pay the applicable amount when the order is delivered, in accordance with the checkout terms. If inspection before payment is offered, the permitted inspection conditions will be explained to the customer.

Any applicable delivery fees or additional charges will be communicated before an order is finalized.

7. Orders and Order Confirmation

Submitting an order is a request to purchase the selected products. An order may require confirmation by BHK.ae before it is accepted for fulfillment.

We may contact customers to verify availability, product details, delivery information, or suspected fraudulent activity.

Where we cannot fulfill an order, we will notify the customer and arrange any refund due for amounts already paid, in accordance with applicable law and our relevant policies.

Customers should review their order details carefully before submission and contact us promptly if corrections are needed.

8. Shipping and Delivery

BHK.ae offers delivery according to the coverage and conditions stated on our website or communicated during checkout.

Estimated delivery times are provided as a guide and may vary due to the delivery location, courier operations, public holidays, weather, or other circumstances beyond our reasonable control.

Customers are responsible for providing a correct delivery address and reachable contact number.

Please refer to our Shipping and Delivery Policy for further details about delivery coverage, delivery times, charges, and order tracking.

9. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are handled in accordance with our Return and Refund Policy and applicable UAE consumer protection requirements.

Eligibility may depend on the product category, condition, reported issue, time elapsed since delivery, and applicable legal rights.

Customers should contact BHK.ae promptly if a product arrives damaged, defective, incorrect, or materially different from its description.

Please do not assume that every product is eligible for return or that all sales are final. The applicable policy and mandatory legal rights will determine the available remedies.

10. Product Warranty

Warranty coverage varies by product and may depend on the specific warranty stated in the product listing or provided with the purchase.

Where a BHK.ae warranty is offered, its duration, scope, exclusions, and claim procedure will be described in the applicable warranty terms.

Manufacturer warranties may vary by model, product condition, and country or region of origin. Customers should review the product listing for details.

Nothing in these terms excludes any consumer rights or remedies that cannot legally be excluded under applicable UAE law.

11. Acceptable Use of the Website

You agree to use BHK.ae lawfully and responsibly. You must not:

- Use our website for fraudulent, unlawful, or deceptive activities.

- Provide knowingly false order or contact information.

- Attempt to gain unauthorized access to our systems, accounts, or data.

- Interfere with website functionality or attempt to damage its security.

- Upload malicious software or harmful code.

- Copy or misuse website content in a manner that infringes intellectual property rights.

- Use our website to harass, threaten, or harm other people.

- Engage in conduct that unlawfully disrupts our business or other customers' use of the website.

We may take reasonable action to investigate suspected misuse and protect our customers, business, and systems, subject to applicable law.

12. Intellectual Property Rights

Unless otherwise stated, the content published on BHK.ae, including its branding, logos, text, graphics, website design, and original images, is owned by or lawfully licensed to the relevant rights holder.

You may browse the website and use its content for personal, non-commercial purposes related to your purchases.

You must not reproduce, distribute, modify, commercially exploit, or republish protected content without prior permission from the relevant rights holder, except where permitted by law.

Third-party product names, trademarks, and logos belong to their respective owners. Their appearance on our website does not necessarily indicate sponsorship or affiliation.

13. Third-Party Services and Links

Our website may contain links to third-party websites, payment services, delivery providers, or other external services.

These third parties operate under their own terms and privacy policies. Unless required by applicable law, BHK.ae is not responsible for the independent content or practices of external websites.

The inclusion of a third-party link does not automatically mean that BHK.ae endorses that service.

14. Privacy and Personal Information

We may collect and process customer information to operate our website, process orders, arrange deliveries, respond to inquiries, prevent fraud, and meet legal obligations.

Our collection, use, retention, and disclosure of personal information are explained in our Privacy Policy and are subject to applicable data protection laws.

Please review our Privacy Policy to understand how your information is handled.

15. Limitation of Liability

To the extent permitted by applicable law, BHK.ae will not be responsible for losses arising solely from circumstances beyond our reasonable control, unauthorized use of customer accounts caused by the customer's failure to protect their credentials, or temporary website interruptions that we could not reasonably prevent.

Nothing in these terms excludes or limits liability for fraud, willful misconduct, or any other liability that cannot legally be excluded or limited under applicable law.

Nothing in this section removes mandatory consumer rights relating to defective products, inaccurate product descriptions, refunds, warranties, or other protections provided by applicable law.

16. Suspension and Termination

We may restrict access to our website or suspend an account where reasonably necessary to protect the security of our systems, investigate suspected fraud, address unlawful activity, or enforce these terms.

Where appropriate and legally permitted, we may notify the affected customer and provide information about the reason for the restriction.

Suspension or termination does not remove any rights or obligations that arose before the relevant action, including applicable refund obligations or consumer rights.

17. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes to our business, website, services, or applicable legal requirements.

The revised version will be published on BHK.ae with an updated revision date.

Changes will apply as permitted by applicable law. Where required, we will obtain any necessary consent or provide appropriate notice.

18. Governing Law and Disputes

These Terms of Use are intended to operate in accordance with the applicable laws of the United Arab Emirates.

If you have a concern about a purchase or our services, please contact us first so that we can attempt to resolve the matter.

Any dispute will be handled by the competent courts or other dispute-resolution body determined under applicable law. Nothing in these terms prevents a consumer from exercising mandatory rights available under UAE law.

19. Contact Information

For questions about these Terms of Use, orders, products, or our services, please contact us:

- Website: https://bhk.ae

- Email: info@bhk.ae

- Call / WhatsApp: +971588676776

- Business location: Dubai, United Arab Emirates

We will make reasonable efforts to respond to customer inquiries as soon as practicable.

 

20. Updates and Effective Date

Last updated: 10 October 2026

These Terms of Use apply to the use of the BHK.ae website, subject to applicable law and any more specific terms that apply to an individual purchase.